As smartphones and the mobile internet increase penetration among Americans, shoppers are relying more on their phones while out and about to get
Listening 2.0: Leveraging Social Intelligence to Drive Business Results, a white paper from Converseon describes the trends in social media
eMarketer estimates that 127 million people in the US, or 57.5% of internet users, will use social networks at least monthly this year.
Social media continues to expand and become a larger part of marketing and new customer discovery for small businesses. How are businesses supposed